Purpose of notice
At Yorink we’re committed to protecting and respecting your privacy. We aim to be transparent in how we look after your personal data. This notice explains when and why we collect personal information about the people who visit our website, or who request information or enquire about a product from us. This notice explains how we use the data, the conditions under which we may disclose it to others and how we keep it secure.
In order to provide you with the best products and experiences, our services are constantly evolving. We may change this notice from time to time so please check this page to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.
Any questions regarding this notice and our privacy practices should be sent by email to: [email protected].
Scope of notice
This notice is an information piece for those who interact with any part of our organisation. The policies explained in this notice apply to all external data subjects. For employees or those who want to join our business, there is a separate privacy notice. You can request this from us by emailing [email protected].
How do we obtain information from you?
Yorink obtain information about you when you use our website, buy from us, or contact us in any way (email, social media, calls, mail). We primarily collect your data when you buy from us, contact us about products and services, or if you register to receive our email newsletter.
Other examples of when we collect data are when you:
Use the Site (including collecting data on your browsing habits);
Register for, or use any in-store services;
Register for, or create an account with us;
Search for, purchase and/or return products to us;
Communicate with us by telephone, email or otherwise;
Sign up for our newsletters or to receive other marketing communications from us;
Participate in any discussion board or other social media function on or linked to the Site;
Enter any prize draw, or participate in any promotion organised by us (such as if you refer a friend); or
Complete any survey that we send you, for example if we ask for feedback.
What type of data do we process?
We take a variety of different data sets for a number of reasons. We detail how we use the data later. Here we explain what type of data we collect.
Some of the data you may choose to give us includes:
Personal details such as your name, gender, date of birth, address, email and telephone number;
Information you provide us when accessing our services using your social media account;
Account login and password details;
Financial and payment information;
Details relating to your transaction history with us;
Details of your shopping and product preferences;
Photographs submitted digitally by you for display on the Site.
Some of the data we may collect from you due to your interaction with our site includes:
technical Information: such as your time zone setting, the Internet Protocol (IP) address used to connect your computer to the Internet, your computer or mobile device and connection information such as your browser type and version and your operating system and platform.
Information about your visit and traffic pattern: such as the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time), frequency, duration and usage of in-Store services, products you viewed and searched for; page response times, download errors, length of visits to certain pages, page interaction information, basket contents and methods used to browse away from the page and email addresses and phone numbers used to contact our customer service number.
We may also collect information from third parties, or combine your information with information lawfully obtained from third parties such as technical, payment and delivery service providers, advertising networks, social media platforms, analytics service providers and search information providers.
Yorink also collect non-personal information or may anonymise personal information in order to make it non-personal. Non-personal information is information that does not allow a specific individual to be identified.
Cookies
Like many other websites, Yorink website uses cookies. A “cookie” is a small data file stored by your web browser on your computer’s hard drive. It allows us to recognise your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided to us. That customer information is stored on secured databases.
Yorink use cookies to keep track of what you have in your basket and to remember you when you return to our site. It also tells us which website you came to us from. You can disable cookies on your computer by changing the preferences or options menus in your browser. However, it is possible that some parts of our Site will not operate correctly if you disable cookies.
Cookies helps us to improve our website and deliver a better more personalised service.
How do we use your data?
Processing orders, delivering products and services, processing payments, and fulfilling any other obligations under any contracts you have with us;
Providing you with customer service features, such as tracking unfinished shopping carts or checking for problems you encounter while using this website;
Notifying you of changes to our website or services;
Maintaining and updating your account.
Customizing our communications with you and conducting user profiling—for example, so that we can:
Provide you, with your consent, information about products or services similar to those you have purchased or inquired about, or products or services that you may be particularly interested in;
Provide you, with your consent, information that you may be particularly interested in (such as upcoming events), or contact you regarding surveys and user groups. Participation in surveys is entirely voluntary, and you are under no obligation to accept our invitations;
Analyzing your personal information to create a profile of your interests and preferences so that we can contact you and provide you with relevant information. We may use other information about you obtained from external sources to help us do our work more effectively.
Providing you with opportunities to participate in prize draws. Participation in the sweepstakes is entirely voluntary; you are not obligated to accept our invitation.
Yorink measure or understand the effectiveness of the ads we run to you and other users, and target relevant ads to you, which may be based on your activity on our website or third-party websites.
In addition, we enhance your interaction and experience with us by, for example:
Managing our website, including for internal operations, troubleshooting, testing, research, statistics, and surveys;
Improving and optimizing our website and in-store customer experience, and developing new services;
Analyzing how you and other users use our website and stores;
Customizing your experience when you use our website or other services;
Measuring the effectiveness of any ads we run and fulfilling our contractual obligations;
Targeting relevant ads to you;
Preventing fraudulent transactions or other illegal activities;
Maintaining our business records.
What are your rights and how can you control the data we hold on you?
You can change your marketing preferences at any time by updating your account online, following the unsubscribe link in our emails, or by emailing [email protected].
The Right to Object: In some instances, you may have the right to ask us to stop processing your data. This will be the case where we process your data because we have a legitimate interest in doing so (such as where we contact you to follow up on a complaint you made). This right does not always apply but you are always able to raise an objection to our processing and we will do our best to comply, where we are legally able to.
The Right to Erasure (The right to be forgotten):
In a similar way to how you can object to our processing your data, you have the right in some instances to have us destroy all the data we hold on you.
We maintain and follow a retention policy and your data will not be held for longer than the defined retention period without good reason and without consulting our internal data privacy experts.
Nonetheless, should you want us to remove our records of your data prior to the end of our defined retention period, please contact: [email protected].
How can I access and update my information?
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: [email protected].
Keeping your information safe
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as bank, credit or debit card details) will always be entered on a secured page and transferred using SSL, a cryptographic protocol designed to provide communication security over the Internet.
When you are on a secure page, a lock icon will appear on the web browser.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We will keep your personal data only for as long as required to achieve the purposes for which it was collected, in line with this privacy notice.
The following criteria are what determine the period for which we will keep your personal data:
Until we are no longer required to do so to comply with regulatory requirements or financial obligations.
Until we are no longer required to do so by any law we are subject to.
Until all purposes for which the data was originally gathered have become irrelevant or obsolete.
If you would like to submit an erasure request, please email [email protected].
Keeping children safe
Yorink know it is important to protect the privacy of children aged 18 or under. If you are aged 18 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
If we learn that we have collected the personal information of a child under the relevant minimum age without parental consent, we will take steps to delete the information as soon as possible.
Parents who believe that their child has submitted personal
information to us and would like to have it deleted may contact us at: [email protected].
International data transfers
Your personal information may be transferred to countries outside your country of residence (including the UK) for storage and processing. Data protection laws in these countries may differ from those in your jurisdiction. By using our website and submitting your personal information, you consent to the transfer of your information to these countries for storage and processing.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].
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Last updated: March 9, 2026
